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Was ist ein FAQ-Abschnitt?Mit einem FAQ-Abschnitt kannst du häufig gestellte Fragen zu deinem Unternehmen leicht beantworten, wie „Wohin gibt es Versandoptionen?“, „Was sind die Öffnungszeiten?“, oder „Wie kann ich einen Service buchen?“.
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What makes your materials and production process special?At Al Dente Club, we focus on using high-quality fabrics, especially cotton, for its comfort, breathability, and durability: T-shirts and hats: 100% cotton Sweaters: 100% cotton outer layer, 65% cotton, 35% polyester blend Bags: 100% certified organic cotton Socks: 80% cotton, 17% polyester, 3% spandex We pay close attention to detail and craftsmanship, ensuring each item is made to last. Our bags are made from organic cotton, reflecting our commitment to sustainability. We also avoid mass production—each item is made on demand to minimize waste and environmental impact.
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Where is your company based?We are proudly based in Santa Monica, California, where we embrace the laid-back, slow-living lifestyle of the coast while crafting quality products that reflect that ethos.
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Do you offer gift cards?Yes, we offer digital gift cards in various denominations, perfect for treating someone special to Al Dente Club.
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Can I cancel my order?Orders can only be canceled within 24 hours of placement. After this period, the order is processed and cannot be canceled. Please contact us as soon as possible if you need to make any changes.
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Can I change my shipping address after placing an order?Once an order is processed, we are unable to make changes to the shipping address. Please double-check all information before submitting your order.
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Do you offer wholesale or bulk purchases?For wholesale inquiries, please reach out to us at wholesale@aldenteclub.com. We’re happy to discuss potential partnerships.
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Will I need to pay customs fees?No additional duties or taxes will be applied at delivery. All fees are settled at checkout.
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Do you offer international shipping?Yes, we ship to most countries around the world.
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Do you restock items?Once our products are sold out, we usually do not restock them. For updates on restocks or new arrivals, subscribe to our newsletter or opt in for stock notifications on specific product pages.
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How can I get notified about new product drops?You can sign up for our newsletter at the bottom of the homepage to stay updated on new arrivals, special promotions, and restocks.
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What happens if my package gets lost?If your tracking number shows that your package has been delivered but you haven’t received it, please contact the carrier first. If they are unable to locate it, reach out to us and we’ll assist with further steps.
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How should I care for my items?Our clothing is preshrunk, but please note that our garment-dyed products might bleed during the initial washes. For best results, wash them separately the first few times, and with similar colors afterward.
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How much does shipping cost?Shipping costs depend on your location and the size of your order. You'll see the exact shipping fee at checkout. For U.S. orders, we offer standard rates, and international shipping costs vary based on the destination. Please note that original shipping fees are non-refundable in case of returns.
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